Grant approval authority only with evidence.
Poppelo starts with auto-approval off. Confidence-based routing stays subject to validation, your settings, and customer policy, and every later check can only send an order toward more review, never less.
Your permission is the starting gate
You must explicitly enable auto-approval. Confidence thresholds can route records toward approval, review, or rejection, but they cannot bypass validation or policy gates. When you enable it, the bar begins out of reach and lowers only as clean human approvals for that customer accumulate. A later check can send an order to review; it can never promote an uncertain one to automatic approval.
Trust one customer at a time (beta target)
Per-customer autonomy is built and off by default: a customer earns unattended handling against its own record of clean orders, the sender is verified against your mail provider, unusual orders are held, and reporting a problem removes that status immediately. It is a beta target rather than generally available, and it is only ever an additional gate on top of your own auto-approval switch. Ask us about the beta, or see the product status page.
Evidence comes before rollout
From day one the Trust page shows what share of your orders would have run unattended on your settings, without anything running unattended. The per-customer evidence view is part of the same beta. Nothing on this page is switched on for you by default.
Questions about this workflow
Does high confidence override customer restrictions?
No. Confidence-based routing remains subordinate to validation, your permission, customer policy, and checks that can only add review.
Ready to test the workflow?
Use your own orders during the trial, then review pricing and trial terms before you decide.