Usage based on auto-approved orders.
Every plan starts on a 14-day trial. You are billed on the orders Poppelo auto-approves; the ones you review, and the ones it refuses, cost nothing. No per-seat charges, cancel any time.
Core
$500/ month
For an order desk that still keys everything by hand.
- 1,000 included auto-approved orders/month
- Fair use: 3,000 documents/month (we email you near it; nothing is turned away)
- No team-member limit.
- 35¢ per additional auto-approved order
- upload, email, API, SFTP channels
- 3 connected systems (QuickBooks, Shopify, NetSuite or your endpoint)
- Up to 3 storefronts of the same system
- 10 routing rules
- Usage billed on auto-approved orders
- No usage charge for reviewed orders
- Confidence thresholds you set
- Review queue with the source document
- REST API, MCP server & webhooks
- Email support
Growth
Recommended$1,200/ month
For a growing order desk. Review the included capacity and connections below.
- 3,000 included auto-approved orders/month
- Fair use: 9,000 documents/month (we email you near it; nothing is turned away)
- No team-member limit.
- 35¢ per additional auto-approved order
- upload, email, API, SFTP channels
- 10 connected systems (QuickBooks, Shopify, NetSuite or your endpoint)
- Up to 10 storefronts of the same system
- 50 routing rules
- Write each order to both your storefront and your books
- Order extraction, validation and human review
- Priority support
Scale
$2,500/ month
For teams planning their next stage of order volume.
- 8,000 included auto-approved orders/month
- Fair use: 24,000 documents/month (we email you near it; nothing is turned away)
- No team-member limit.
- 35¢ per additional auto-approved order
- upload, email, API, SFTP channels
- Unlimited connected systems
- Unlimited storefronts per system
- Unlimited routing rules
- Write each order to both your storefront and your books
- Order extraction, validation and human review
Enterprise
Custom
For volume, an ERP we do not connect to yet, or a security review.
- upload, email, API, SFTP, custom channels
- Unlimited connected systems
- Unlimited storefronts per system
- Unlimited routing rules
- Write each order to both your storefront and your books
- Custom volume allowances
- Support and SLA terms by agreement
- SSO / SAML
- Custom integration for SAP Business One, Dynamics 365 or Odoo
- Append-only audit log with scheduled archive export
Usage billed on auto-approved orders · no usage charge for reviewed orders · no per-seat charges
Work out which one you are.
Every plan uses the same extraction and validation checks. Auto-approval depends on your settings and all applicable checks passing. Plans differ in volume allowances, destinations and routing capabilities; choose the capacity and connections your team needs.
Roughly how many purchase orders arrive in a month?
An estimate is enough. You can change plans inside the app once you have seen a week of your own volume.
300
255,000+
The plan that fits
Core
$500 / month · $2 per order arrivingIncludes 1,000 auto-approved orders. Beyond that they are 35¢ each. Orders you review cost nothing.
What the retyping costs now
$1,998 / month
300 orders × 11 min = 55 hours of someone’s month, at $36/hr.
Your figures, your arithmetic. Not a measurement of Poppelo. You do not have to take the estimate on faith: once orders are flowing, Poppelo reports the share that went straight through without anyone touching them, and the order value it processed, from your own traffic. Check this sum against that number in a fortnight.
Terms of the schedule.
The things worth knowing before the card is charged.
- Will it read my customers’ documents?
- That is what the trial is for, and it is the first thing you should test. Forward one real purchase order in the first few minutes and you will see exactly what it read and what it flagged. If it cannot read your formats, cancel and pay nothing.
- Will you tell me if this isn’t a good fit?
- Yes. During your trial, run the 500-order diagnostic against orders you’ve already processed. It replays your own history through the real pipeline and reports what would have run unattended. If that projects under 50%, the report recommends you don’t buy. Cancel before the trial ends and the card on file is not charged.
- What if it gets something wrong?
- Nothing below your reject threshold reaches your books at all; the source document stays available in Poppelo. An uncertain line can hold the whole order for review. Unattended approval requires auto-approval to be enabled and all applicable confidence, validation, customer and policy checks to pass.
- Will I still be reviewing orders after the trial?
- Some of them, deliberately, but fewer as you go. Auto-approval stays off until you switch it on, and even then the bar starts out of reach and comes down as clean approvals accumulate: orders a person approved without changing anything. So the safest orders begin running unattended early, rather than nothing running until some order count is reached. What changes from the very first order is the work: you are confirming fields it filled in, not typing them. From day one the Trust page shows what share of your orders would have run unattended on your settings.
- Where do approved orders go?
- QuickBooks Online and Shopify connect with OAuth. NetSuite is a guided setup you complete yourself, with credentials verified against your account before we store them. Anything else can post to your own REST endpoint, signed and safe to retry. Failing all of those, CSV and EDI 850 export. Two limits worth knowing before you start: QuickBooks Online’s API has no sales-order object, so an approved order lands there as an Estimate or an Invoice, your choice, and Shopify gets a draft order. QuickBooks Desktop is not supported, and SAP Business One, Dynamics 365 and Odoo have no connector yet: those orders come out as export files.
- Our Shopify orders already sync to QuickBooks. Will Poppelo post them twice?
- No, if you tell it how you work. At setup you choose one of three shapes: Shopify is where orders live (Poppelo adds the draft order to Shopify and your existing sync carries it to QuickBooks; Poppelo never writes to QuickBooks itself), QuickBooks only, or both. If you choose both, every order Poppelo creates is tagged "poppelo" so your sync app can skip it, and we show you the filter. Orders your customers place in Shopify themselves are never touched.
- What exactly am I billed for?
- Orders Poppelo auto-approves are counted when automatic approval occurs, before downstream delivery is confirmed. An order that lands in your review queue costs nothing, however much work it took to read, and neither does one it refuses. Core: 35¢ per additional auto-approved order Growth: 35¢ per additional auto-approved order Scale: 35¢ per additional auto-approved order
- Why not a flat monthly parsing tool instead?
- A parsing tool bills you whether or not the order needed a person, and most of them still need one. Poppelo prices the difference: an order that still needed you costs nothing beyond your subscription, and the per-order charge applies only to the ones it finished without you.
- Does an auto-approval charge confirm delivery?
- No. Usage is recorded when an order is auto-approved. Delivery status is tracked separately, and a connector failure can still require a retry or manual reconciliation. The monthly subscription fee applies regardless of usage.
- What happens when the trial ends?
- The card on file is charged for the plan you picked. Cancel before the trial ends and it is not charged at all.
- Are there per-seat charges?
- No. Team-member limits, where configured, are shown on the pricing cards; usage is billed on auto-approved orders in addition to the subscription fee.
- What if we go over the plan limit?
- Each plan includes a number of orders Poppelo approves on its own. Past that number, each one costs your plan’s per-order price, shown on its card. Orders your team reviews are always free. Each plan also has a fair-use level for documents received. We never turn a document away for going past it. We email you at 80%, 90% and 100% of it, and if you stay well above it, we will talk with you about a bigger plan.
- Do you train on my documents?
- No. Your documents are not used to train models. A correction applies to that order; the same correction twice proposes a rule, and once you activate it, it applies to every later order from that customer. Nothing else is learned automatically. If you turn on partner examples, a new order from a customer is read beside up to two of that same customer’s orders you already approved; it is off unless you turn it on. Your data is separated by database row-level security on every API request, by a tenant prefix the storage layer enforces on every stored file, and by model calls that carry only your own documents. Processing runs on shared infrastructure.
Support during the beta.
What every plan gets today, and what is not yet on offer, so a procurement review does not have to ask.
- How do I reach support?
- By email, on every plan. A person reads the inbox and answers; there is no ticket bot. Growth and Scale go to the front of the queue.
- How fast is the reply?
- The target during the beta is a reply within one business day, and the same day for an order that is stuck. That is a target we hold ourselves to, not yet a contractual commitment.
- Is there an uptime guarantee?
- Not yet. Poppelo runs in a single region with a nightly backup, and we publish live status at /status. A contractual uptime, recovery point and recovery time are Enterprise items we will agree in writing when we can stand behind them, and not before.
- What happens in an incident?
- Affected account owners hear from us by email before the incident is closed, with what happened, what it meant for their orders, and what changed. A security incident involving personal data is notified within 24 hours of confirmation.
Start on the plan you think fits.
You can switch plans on the Billing page at any time, once you have seen a week of your own volume. The change happens right away, and the price difference for the rest of the month is worked out for you. If none of the three fits, say so and we will price it.